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Energy bills: thousands of UK households in limbo over £400 support | Energy bills


1000’s of individuals residing in houses with centrally equipped electrical energy are nonetheless ready to listen to if and when the UK authorities can pay them the £400 promised beneath the energy bills support scheme.

Whereas these residing in standard houses with commonplace electrical energy meters are resulting from obtain their second month-to-month cost of £66, concern is rising amongst a few of the a number of hundred thousand households that obtain their electrical energy through a communal provide that they won’t see any of the cash they’ve been promised.

The federal government has instructed campaigners an announcement on how they are going to be paid shall be made inside “weeks fairly than months”.

The power payments help scheme, introduced by the then chancellor, Rishi Sunak, in February, supplies a £400 low cost to households through lowered home electrical energy payments unfold over six months between October 2022 and March 2023.

Whereas funds have been arriving for many who stay in commonplace houses and pay for his or her power by direct debt, the scheme has been beset with issues getting the cash to different teams.

Final week it emerged that folks on prepayment meters had been struggling to make use of vouchers delivering their assist, whereas these whose house depends on a communal electrical energy provide and native sub-meters – a non-public wire provide, as it’s termed – are nonetheless in the dead of night as to how they are going to be helped.

The issue largely impacts these residing in latest housing developments with a communal electrical energy provide. These tenants are usually billed by their landlord or the managing agent firm in response to the quantity recorded by a sub-meter. It’s a related story at a lot of the UK’s 180,000 or so park houses, and lots of giant houses transformed into bedsits.

This week the Guardian was contacted by the proprietor of one among 63 residences within the Horizon View complicated in Westward Ho! in Devon.

Sue Ellis mentioned: “Whereas a lot of the flats are vacation lets and never entitled to the funds, there’s a core group of aged individuals, many with critical underlying well being points, who stay right here on a regular basis however aren’t getting the £400 that everybody has been promised.

“I perceive it’s as a result of whereas every flat has its personal gasoline meter, all of the electrical energy is equipped centrally by one firm. Involved for my aged neighbours, I’ve requested our native MP in regards to the concern however have heard nothing additional past an acknowledgment.”

Stephen Knight, a director of Warmth Belief, the nationwide client safety scheme for warmth networks, says he has taken the difficulty up with ministers and been instructed {that a} decision is weeks away.

“Historically there was an excellent cause why sure buildings had a central electrical energy provider. Sometimes they’d photo voltaic panels or different producing capability, which allowed the residents to share in the advantages. Ministers have promised they’re this concern however up to now particulars on how this group shall be paid are but to emerge.”

A authorities spokesperson mentioned: “We all know it is a tough time for individuals throughout the nation, together with these with a communal electrical energy provide, which is why they are going to obtain assist with their power payments by the power invoice aid scheme. We just lately handed laws that means personal community suppliers should move on the financial savings they obtain by the scheme to residents.

“Moreover, these utilizing communal electrical energy will even obtain £400 in help by a scheme arrange for these and not using a home electrical energy meter which we are going to announce shortly.”


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